Friday, July 12, 2013

Processor OVERLOAD!

Wednesday this week I attended a training for some new software I'll need to understand and work with at my job.  Three of us went to Sandy together to learn and figure this out.

This particular software is a Promotional Product system.  Now, you are probably asking yourself--I thought that she was doing Durable Medical Equipment for hospice patients.  Yes, that is true, but the owner of this business, Scott, also has two scrub stores--that stemmed from the hospice nurses wanting to buy their uniforms, and then an embroidery business--that stemmed from the nurses who bought the scrubs wanting their names and company logos on the scrubs they bought.  From the embroidery stuff grew a promotional products business that has tried to keep pace with the demands of the customers--both of which is growing!  So I am learning the promo business.

This may sound funny, but the promo stuff makes a lot of sense to me--I am not sure if it is because my parents have their own business and I have always been around Gilroy Car Care paperwork, calendars, key rings, etc.  Or maybe because brand awareness is KING int he MLM world where Genius Golfer worked for much of our marriage--we are still using Tahitian Noni duffel bags or insulated cups.  Or maybe because as a PTA leader we did a lot of stuff over the years that involved getting our school's name "out there".

Or maybe I am a little more confident in my skills--now that I have enough understanding of the DME software we use at work to be functional and almost competent.  Old dogs CAN be taught new tricks!

Anyway, the system itself is fairly straightforward--and the programming of this software is unbelievable.  They have thought of everything!  And I'm excited to work with this enough to get it under my belt so I can be helpful for a customer that needs an order filled.

In the meanwhile, I'll still be embroidering scrubs for the dentists/medical clinics/hospice groups/etc. all over the county.  And, taking orders to deliver or pick up equipment for hospice patients all up and down the Wasatch front.  And figure out the latest demands of Medicare so I can legally get a patient the equipment a doctor is ordering for them without the proper "acceptable" wording to have them cover something the patient's doctor deems medically necessary but MC can deem not medically necessary because the doctor worded his chart notes too vaguely.

Sure, this old dog can be taught new tricks...the question is WHEN?

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